Terms & Conditions

These Terms govern your relationship with the operator of the website available at https://enjoy96-aussie.com (the "Website") and the provision of online gambling services offered under the brand "Enjoy 96" in the context of Enjoy 96. By accessing or using the Website, you agree to be bound by these Terms as amended from time to time. If you do not agree, you must not use the Website or any related services. These Terms are effective as of 1 January 2026.

Definitions

For the purposes of these Terms, the following definitions apply:

Operator means the legal or natural person or persons that own, control, manage or otherwise operate the Website and the Enjoy 96 branded services accessible via enjoy96-aussie.com. Specific corporate name, registration number, registered address and tax details are not specified and are to be provided by the Operator upon written request.
Website means the online platform located at https://enjoy96-aussie.com, and any related mirror, mobile or review implementation including Enjoy 96, through which the Operator offers online gambling and related services.
User or you means any person who accesses, visits, registers an account on, or in any way uses the Website or its services, whether or not such person places real-money bets.
Player means a User who has successfully registered an account on the Website, has been accepted by the Operator, and participates in real-money gambling activities.
Account means a personal user account opened and maintained by a Player on the Website for the purpose of accessing the services and holding funds.
Services means any gambling, betting, gaming, live casino, virtual games, promotions, bonuses, tournaments, and any other features made available on or via the Website.
Bet or Wager means any sum of money staked by a Player on the outcome of a game, event or other gambling activity available on the Website.
Bonus means any form of promotional value credited by the Operator to a Player's Account, including but not limited to deposit bonuses, free spins, cashbacks, loyalty rewards and free bets, subject to specific terms and wagering requirements.
Wagering Requirements means the total amount a Player must stake, as a multiple of the bonus amount or combined deposit and bonus amount, before associated bonus funds and any winnings therefrom may be withdrawn.
Game Rules means the individual rules, paytables, return to player (RTP) data, and procedures that govern each game or product offered on the Website, as displayed within the relevant game or help section.
KYC (Know Your Customer) means the identity verification and due diligence procedures carried out by the Operator, including the collection and assessment of documents and information to verify a Player's identity, age, residence, source of funds, and other required details.
Prohibited Jurisdiction means any country or territory where the offering or use of the Services is unlawful, restricted, or requires a local licence which the Operator does not hold, including Australia under the Interactive Gambling Act 2001 (Cth) unless expressly stated otherwise.
Australian Law means all applicable legislation, regulations and guidance in force in Australia from time to time, including the Interactive Gambling Act 2001 (Cth) and instruments administered by the Australian Communications and Media Authority (ACMA).
Unlicensed, for the purpose of regulatory transparency, reflects that the Operator's claimed offshore licence (including any purported Curaçao licence) is unverified, that any validator link may be inoperative, and that the Operator should be treated as effectively unlicensed in Australia.
Business Day means a day other than a Saturday, Sunday or public holiday in the jurisdiction in which the Operator is incorporated, on which banks are open for business.

Account Registration

Eligibility and Age Requirements

Minimum Age: You may only create an Account and use the Services if you are at least 18 years old or such higher minimum legal age required in your country of residence for participation in online gambling. By registering, you warrant that you meet this requirement.
Australian Restrictions: Under Australian Law, the offering of certain interactive gambling services to persons physically present in Australia is prohibited unless properly licensed. The Operator is not licensed in Australia. If you are located in Australia, you must not use the Services where doing so would contravene the Interactive Gambling Act 2001 (Cth) or any other applicable law.
Prohibited Jurisdictions: You must not create an Account or use the Services if you reside in, are a citizen of, or are physically located in a Prohibited Jurisdiction. It is your sole responsibility to determine whether your use of the Website is lawful in your location.

Account Creation Process

Registration Form: To open an Account, you must complete the online registration process, providing at minimum your full legal name, date of birth, country of residence, valid email address, chosen username and password, and any other details requested by the Operator.
Email Verification: You may be required to verify your email address by clicking a confirmation link sent to the address you provided. Failure to complete verification may result in restricted access or closure of your Account.
KYC and Identity Checks: At registration and at any time thereafter (including before processing withdrawals), the Operator may request KYC documentation, which may include:
- Government-issued photo identification (passport, national ID card, driver's licence);
- Proof of address (utility bill, bank statement, tax assessment) not older than three (3) months;
- Proof of ownership of payment methods used (e.g., redacted bank statement, card copy);
- Additional information concerning your source of funds and source of wealth.
The Operator may suspend or close your Account and withhold withdrawals until satisfactory KYC is completed.
Single Account Policy: Each User may hold only one Account on the Website. Multiple or duplicate Accounts may be closed, and any bonuses or winnings associated with such Accounts may be cancelled.

User Obligations

Accuracy of Data: You must provide accurate, complete and up-to-date information during registration and maintain it by promptly updating any changes (including email address, residential address and payment details). The Operator may rely on the information in your Account as being correct.
Password Security: You are solely responsible for maintaining the confidentiality and security of your login credentials. Any activity conducted through your Account using your credentials will be deemed to have been carried out by you. You must:
- Choose a secure password and change it regularly;
- Not share your credentials with any third party;
- Immediately notify the Operator at [email protected] if you suspect unauthorised access.
Use for Lawful Purposes Only: You agree to use the Website and Services only for lawful purposes and in accordance with these Terms and all applicable laws of your jurisdiction, including Australian Law where relevant.
Personal Use: Your Account is for personal entertainment only and must not be used for any commercial, professional, syndicate or arbitrage betting purposes.

Betting & Gameplay Rules

General Betting Rules

Placing Bets: A Bet is considered placed when it has been accepted by the Operator's servers and appears in your game history. Bets cannot be placed if your Account does not contain sufficient cleared funds.
Minimum and Maximum Stakes: Each game and product may have its own minimum and maximum stake levels. These limits are displayed within the game interface or paytable and form part of the Game Rules. The Operator may adjust stake limits at any time, subject to changes taking effect only for future Bets.
Game Rules and RNG: All games are governed by their specific Game Rules and are, where applicable, powered by random number generator (RNG) technology to produce random outcomes. By placing a Bet, you acknowledge that:
- The outcome of each game is determined by the Game Rules and RNG (where applicable);
- The Operator's records and the game outcome as recorded on its or its suppliers' servers are final and conclusive, subject to manifest error.
Currency: The base currency available for your Account will be specified in the cashier section. Currency conversion, if any, may be subject to exchange rates and fees determined by your payment provider or the Operator.

Cancellation and Modification of Bets

No Cancellation After Acceptance: Once a Bet has been accepted and confirmed by the system, it cannot ordinarily be cancelled, revoked or amended by you.
Operator's Right to Void: The Operator reserves the right, in its sole discretion, to refuse, limit, void or partially void any Bet in whole or in part if:
- There is a technical fault, system error, misconfiguration or clearly incorrect display (including obvious pricing or odds errors) affecting the Bet or game;
- The Bet was accepted during or after a malfunction which generated an incorrect result;
- The Bet contravenes these Terms, any Game Rules, or any applicable law.
In such cases, the Operator may declare the Bet void and, where appropriate, return the original stake to your Account.

Conduct in Live Casino, Chats and Interaction

Respectful Behaviour: When using live casino tables, chat functions or interacting with support, you must:
- Refrain from abusive, defamatory, racist, sexist, obscene, threatening, harassing, or otherwise offensive language or content;
- Refrain from promoting illegal activity, other gambling operators, or external services;
- Not share personal data of yourself or others in public chats.
Prohibition of Fraud and Collusion: You must not:
- Engage in any fraudulent activity, including chargebacks, use of stolen or unauthorised payment methods, or identity theft;
- Collaborate with other Users or third parties to gain an unfair advantage (collusion);
- Use bots, scripts, automated tools, or software to manipulate gameplay or gain information not available to other Players.
Enforcement: The Operator may mute, suspend, or permanently ban you from chats, games or the Website, void Bets, confiscate funds (where permitted by law), and/or close your Account if you breach this section.

Bonus Terms

Activation and Eligibility

Discretionary Offers: Bonuses and promotions are offered at the Operator's sole discretion and may be subject to specific eligibility criteria, such as country of residence, deposit method, or account status.
Bonus Codes and Opt-in: Certain promotions may require you to enter a bonus code, tick an opt-in box, or select a promotion in the cashier. Failure to do so may result in non-receipt of the Bonus.
Single Use and Non-Transferability: Bonuses are limited to one per person, household, IP address, payment method, or device, unless explicitly stated otherwise. Bonuses are non-transferable and may not be sold or exchanged.

Wagering Requirements and Timeframes

Wagering Multiples: Unless stated otherwise in the specific promotion, a standard wagering requirement (for example, 30x the bonus amount or 30x the deposit plus bonus amount) may apply prior to withdrawal of bonus funds and any associated winnings. Exact wagering multiples will be specified in each offer.
Contribution of Games: Different games may contribute differently towards wagering requirements (e.g., slots 100%, table games 10% or 0%). The contribution table for each promotion will be stated in the applicable bonus terms.
Time Limits: Bonuses and associated wagering requirements must typically be completed within a specified period (for example, 7 - 30 days) from the time of crediting, as detailed in the promotion. Any unused Bonus and any winnings derived from it may be forfeited after expiry.

Prohibited Actions Relating to Bonuses

Abuse and Irregular Play: The following, by way of example, may be considered bonus abuse or irregular play:
- Placing single Bets or series of Bets equal to or exceeding a specified fraction of the bonus and/or deposit (e.g., 30% of the bonus value) before satisfying wagering requirements, where restricted by the relevant offer;
- Low-risk betting strategies (e.g., betting on red and black simultaneously);
- Deliberately delaying game rounds, including free spins or bonus features, to a later time when wagering has been completed;
- Creating multiple Accounts to receive repeated bonuses.
The Operator may, where permitted by law, cancel the Bonus, confiscate any bonus-related winnings, and close the Account in case of abuse.
Restricted Games: Specific games may be excluded from contributing to wagering requirements or from play with bonus funds. These will be listed in the relevant promotional terms. Playing such games with active bonus funds may lead to forfeiture of the Bonus and any winnings derived therefrom.

Combination of Promotions

Non-Cumulative Bonuses: Unless expressly stated, only one Bonus may be active at a time. Deposits will not normally be eligible for multiple bonuses simultaneously.
Change and Withdrawal of Offers: The Operator may amend, suspend or withdraw any promotion or Bonus at any time for future participants. Changes will not affect rights already accrued by Players who have opted in, provided that they have complied with the applicable terms.

Payments & Withdrawals

Deposits

Payment Methods: The Operator may support deposits via selected bank cards, e-wallets, prepaid vouchers, bank transfers and, where lawfully permitted, cryptocurrencies. Availability of specific methods will depend on your country of residence, your chosen currency, and technical or regulatory constraints.
Ownership of Payment Instruments: You must only use payment methods registered in your own name. Use of third-party payment methods without proper authorisation is prohibited and may result in Account suspension and voiding of transactions.
Deposit Limits: The Operator may impose minimum and maximum deposit limits per transaction and/or per period. Applicable limits are shown in the cashier and may be changed at any time for risk management or regulatory reasons.

Withdrawals

Withdrawal Process: Withdrawals must be requested via the cashier section of your Account. The Operator may, where technically feasible, process withdrawals using the same payment method used for deposit (the "closed-loop" principle).
Processing Times: The Operator aims to review withdrawal requests within a reasonable period, which under normal circumstances may be between 24 hours and five (5) Business Days, excluding any delays attributable to KYC checks, payment providers or circumstances beyond the Operator's control.
Verification Prior to Payout: The Operator may require completion of KYC procedures before approving withdrawals, regardless of whether such verification has been performed previously. Failure to provide requested documents within a reasonable timeframe may result in cancellation of the withdrawal request and possible Account suspension.
Withdrawal Limits: The Operator may apply daily, weekly or monthly withdrawal limits and may pay higher amounts in instalments. Details will be made available in the cashier or upon request to support.

Fees, Charges and Currency

Operator Fees: The Operator may charge fees for processing deposits or withdrawals, particularly for international transfers or multiple withdrawal requests within a short period. Any such fee will be disclosed in the cashier section where practicable.
Third-Party Fees: Banks, card issuers, e-wallets, cryptocurrency networks and other intermediaries may charge transaction or currency conversion fees, for which the Operator is not responsible.
Currency Conversion: If the currency of your Account differs from the currency of your deposit or withdrawal, conversion will apply at the rate used by the Operator or your payment provider at the time of processing.

Refunds, Chargebacks and Reversals

Refund Policy: Once a deposit is used to place Bets, it generally cannot be refunded. In limited circumstances, and at its sole discretion, the Operator may consider refund requests for unused deposits if no bonus abuse or suspicious activity is detected.
Chargebacks: You agree not to request or initiate chargebacks with your payment provider without first attempting to resolve the issue with the Operator. Unjustified chargebacks may result in:
- Immediate suspension or closure of your Account;
- Reporting to payment processors, banks, and relevant authorities;
- Recovery of costs incurred by the Operator in responding to the chargeback.
Bonus Funds: If a Bet or Bonus is refunded or voided, the Operator may, where legally permissible, retract any bonus funds and associated winnings credited due to such Bet or Bonus.

Limitation of Liability

Operator's Obligations

Provision of Services: The Operator will use reasonable skill and care in providing the Services and will seek to ensure:
- That games operate in accordance with their stated rules and technical specifications;
- That financial transactions, where accepted, are processed with appropriate security measures;
- That game results are recorded accurately on its servers.

Exclusions of Liability

Technical Failures and Interruptions: To the maximum extent permitted by law, the Operator is not liable for:
- Any technical failures, breakdowns, delays, interruptions, or errors in the Website, software, servers, or networks;
- Failures caused by your equipment, internet connection, or third-party service providers;
- Loss of data, winnings, or advantage arising from such interruptions or errors.
Unlicensed Status in Australia: The Operator's claimed offshore licence (including any purported Curaçao licence) is unverified and may be inoperative. The Operator is not licensed under Australian Law and may be operating in contravention of the Interactive Gambling Act 2001 (Cth) if it accepts Australian players. You acknowledge that:
- Your use of the Services from within or in relation to Australia is at your own risk;
- You may not benefit from consumer protections or dispute resolution mechanisms available for licensed services in Australia.
Indirect and Consequential Loss: To the fullest extent permitted by applicable law, the Operator will not be liable for any indirect, consequential, incidental, special, punitive or exemplary damages, including but not limited to loss of profits, revenue, data, business opportunities or reputation, arising out of or in connection with your use of the Website or Services.

Maximum Compensation

Cap on Liability: Without prejudice to any rights that cannot be excluded under applicable law, the Operator's total aggregate liability to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any single incident or series of related incidents, shall not exceed:
- The amount of the Bet(s) placed by you and accepted by the Operator in relation to which the relevant liability has arisen; or
- The amount of funds actually lost by you on the Website in the thirty (30) days preceding the event giving rise to the claim, whichever is lower.

Intellectual Property Rights

Ownership

Website Content: All intellectual property rights in and to the Website and its content, including but not limited to text, graphics, logos, icons, images, audio-visual material, software, databases, and the "Enjoy 96" brand as used on enjoy96-aussie.com, are owned by or licensed to the Operator or its licensors.
Software: The software made available to you for accessing and using the Services, whether downloaded or accessed via a browser, is licensed to you on a limited, revocable, non-exclusive, non-transferable basis for personal use only.

Restrictions

Prohibited Uses: You must not, without prior written consent from the Operator:
- Copy, reproduce, modify, adapt, translate, reverse-engineer, decompile, disassemble or create derivative works from the Website or its software;
- Distribute, transmit, sell, rent, lease, sublicense or otherwise make available to any third party any part of the Website or software;
- Use any automated system or software to extract data (screen scraping, data mining) from the Website for commercial or any unauthorised purpose.
Trademarks: All trademarks, service marks and trade names, including "Enjoy 96", used on enjoy96-aussie.com are the property of the Operator or its licensors. You acquire no rights in such marks and may not use them without prior written consent.

Privacy & Data Protection

Privacy Policy Reference: The collection, use, storage and disclosure of your personal data are governed by the Operator's Privacy Policy as published on the Website and updated from time to time.
Processing in Accordance with Policy: By using the Website, you acknowledge that your personal data will be processed in accordance with the Privacy Policy and applicable data protection laws, which may include the laws of the Operator's jurisdiction and, where applicable, those of your country of residence.
Security: The Operator will take reasonable technical and organisational measures to protect your personal data, but no system is entirely secure. You acknowledge that transmission of information via the internet carries inherent risks.

Changes to Terms

Right to Amend: The Operator may modify, update or replace these Terms at any time to reflect changes in its practices, services, technology, or applicable laws and regulations, including developments in Australian Law or offshore regulatory regimes.
Notification of Changes: Where changes are material, the Operator will seek to notify Users by one or more of the following methods:
- Posting the updated Terms on the Website with a revised "effective date";
- Displaying a prominent banner or pop-up notice upon login;
- Sending an email notification to the address registered to your Account.
Acceptance and Continued Use: The updated Terms will take effect from the date specified in the notice. By continuing to use the Website or Services after that date, you are deemed to have accepted the updated Terms.
Right to Discontinue Use: If you do not agree with any updated Terms, you must immediately cease using the Website and Services, close your Account, and, where permitted, request withdrawal of any remaining real-money balance.

Termination & Suspension

Operator's Rights

Grounds for Suspension or Closure: The Operator may, at its sole discretion and without obligation to provide prior notice, suspend or close your Account and/or restrict your access to the Services if:
- You breach or are reasonably suspected of breaching these Terms or any applicable Game Rules;
- You provide false, misleading or incomplete information, or fail to pass or cooperate with KYC or other checks;
- You engage in or are reasonably suspected of engaging in fraud, money laundering, terrorist financing, bonus abuse, collusion, or other unlawful or unethical behaviour;
- Your use of the Services may contravene local law, including Australian Law;
- Directed by a competent authority or due to a change in law or regulatory stance vis-à-vis offshore or unlicensed operators.

User's Right to Close Account

Voluntary Closure: You may close your Account at any time by contacting customer support at [email protected] or, where available, using self-service account closure tools on the Website.

Consequences of Termination

Balances on Termination: Upon closure (whether by you or the Operator), and subject to any legal or regulatory obligations and the Operator's rights to withhold funds in cases of suspected illegality or serious breach:
- Any remaining real-money balance that is lawfully and legitimately yours will, where practicable, be returned to you using a method selected by the Operator;
- Any active Bonuses, loyalty points, or similar promotional benefits will ordinarily be cancelled and forfeited;
- In cases of proven fraud, unlawful activity, or serious violation of these Terms, the Operator may, where allowed by law, confiscate funds and report the matter to relevant authorities.
Effect of Suspension: While your Account is suspended, you may not access the Services, deposit funds, place Bets, or request withdrawals, except as otherwise notified by the Operator.

Governing Law & Jurisdiction

Governing Law: Unless mandatory local law requires otherwise, these Terms, and any dispute or claim arising out of or in connection with them, their subject matter or formation, shall be governed by and construed in accordance with the laws of the jurisdiction in which the Operator is incorporated or primarily conducts its business, excluding its conflict-of-law rules. As of the effective date, the Operator's precise seat of incorporation and governing law are not specified and will be confirmed upon written request.
Australian Regulatory Context: Regardless of the governing law, Users located in Australia acknowledge that the Interactive Gambling Act 2001 (Cth) applies to the provision of certain interactive gambling services to persons physically present in Australia. The Operator is not licensed in Australia and may be operating contrary to that Act. Nothing in these Terms excludes the application of mandatory Australian consumer or gambling laws where they validly apply.
Dispute Resolution: In the event of a dispute:
- You should first contact customer support at [email protected] with full details of your complaint;
- The Operator will seek to investigate and respond within a reasonable time;
- If the dispute cannot be resolved amicably, it may be submitted to the competent courts or, where the Operator proposes and you agree, to arbitration or an alternative dispute resolution body in the Operator's principal jurisdiction.

Contact Information

Customer Support: For general questions, account issues, complaints or responsible gambling enquiries, you may contact:
- Email: [email protected] (primary contact, including for Enjoy 96-related queries);
- Website: https://enjoy96-aussie.com.
Legal and Regulatory Enquiries: For formal legal notices, requests for information about the Operator's corporate details, or regulatory correspondence, please direct your communications to the same email address with the subject line clearly stating "Legal Notice" or "Regulatory Enquiry". The Operator's formal legal address, corporate name, and registration details are not specified in these Terms and will be provided by the Operator upon legitimate written request, to the extent required by applicable law.
Telephone and Postal Address: No telephone numbers or physical mailing addresses are specified as of the effective date. Communication is primarily conducted by email and via the Website. Any future contact channels or addresses will be published on the Website when made available.